JC Book – When I am Big Jellycat

Professional packing and fast shipping

We have a range of shipping options because of our long-term partnership with UPS FedEx DHL. Our warehouse personnel will pack all goods to our exacting requirements. Your items will go through an extensive inspection and be properly packaged prior to being delivered. We ship to thousands customers every day across multiple countries. This is a sign of our dedication to being the largest online retailer globally. Warehouses and distribution centers can be found in Europe and the USA.

Note: Orders that contain more than one item are assigned a processing period depending on the item.

Prior to shipment the items, our staff will carry out an extensive inspection of the products you ordered. The majority of orders are shipped within 48 hours. Expected delivery time is between 3 and 7 days.

Returns

Due to multiple entities which include the factory as well as the warehouse, we cannot completely manage our stock. The actual inventory can fluctuate at any time. Please be aware that it is possible that your order will run out of stock even after you have placed the order.

The period of time is 30 days. However, if the 30 days have elapsed after you bought your product, we are unable to provide a refund or exchange.

Your item must be in its original packaging and in good condition. It must also not be used. It should also be in the original packaging.